Software Reporter Tool High Disk Usage

15.05.2020by
Active1 year, 7 months ago

After using Google Chrome for like about 10 minutes today, Symantec AV displayed a pop-up in the notification area with the text 'software_reporter_tool.exe is safe'.

  1. What is SoftwareReporterTool.exe Causing High CPU Usage? Following is a screenshot of SoftwareReporterTool.exe running in our Windows 10 PC: Although the tool is useful but sometimes it may cause issues in your computer. Sometimes Software Reporting Tool consumes lots of memory and causes high CPU usage and disk usage issues.
  2. Disadvantages of Software Reporter Tool. Software Reporter Tool high disk or CPU usage is the main point criticized by people. Due to its working mode, Software Reporter Tool sometimes could take a large consumption of RAM. It can make your computer run in a sluggish and slow manner.
  3. If you face a high CPU usage for this process or if you frequently see a message Google Chrome Software Reporter Tool has stopped working; you might want to disable or remove it. Here is how you.
  4. The file softwarereportertool.exe is distributed with Google Chrome browser. Here we will explain, what is it for and how to turn off Software Reporter Tool process to prevent high CPU usage in Windows 10, 8, 7.

Free linux software download. “softwarereportertool.exe is an executable that is signed by Google and downloaded as a component under Chrome’s application data folder. It is used to report whether unwanted software is present on the computer so that Chrome can prompt the user to run the Chrome Cleanup Tool (which used to be named Software Removal Tool, aka SRT).”.

I was not consciously downloading anything from the internet at the time and decided to take a look at the details of the notification. It turns out that Google Chrome had downloaded an 854Kb executable named 'software_reporter_tool.exe':

I was not able to find much of any information on what this tool does.

Does it check what software I have installed and report that to Google?

Or something else?

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3 Answers

Taken from this forum:

Oh, I see - that is the .exe process for the software removal tool. This is a safe file.

Usage

You can simply remove the SRT app from your computer if you'd no longer like to use it. However, it is the most affective way so far to combat malicious redirection Malware in Chrome.

  1. Norton, as with any other anti virus, will conflict with SRT. You should only have one anti virus program running at a time.
  2. This depends on the application and greatly varies. For instance; Hangouts needs access to your mic and online status.
  3. You can uninstall SRT with Windows add/remove programs.
Jamal
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AnonAnon

The link provided in @Anon 's answer is useful but doesn't really say much about why a web browser scans the user's hard drive in folders that have nothing to do with Chrome, and taking up CPU and battery resources in the process.

They provide a bit more detailed sentence here:

It runs in the background checking for the malicious software and alerting you to run the clean up tool to remove it

Still it doesn't give out much information about how and why that program is there or how to avoid having it scanning your hard drive. So I wouldn't consider it safe, only because it comes from the vendor.

Mac

golimargolimar

Uninstalling or deleting or renaming the file will not work because it will simply come back when Chrome is updated. But it can easily be disabled as shown in the following link..

Engineer10388Engineer10388

Windows 10 Software Reporter Tool High Disk Usage

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